Credit control and business debt recovery

credit control services

We help businesses across the UK recover money owed to them.

As an outsourced credit control and debt recovery service we take the pain away from chasing debts and overdue invoices yourself.

Our highly trained team of credit controllers understand why businesses don’t pay and more importantly know the best techniques to recover your money. Proactive friendly calls to your customers improve payment times on average by over 30%, meaning regular cashflow is maintained.

Using FJCM to recover debt helps to maintain your customer relationships, its builds rapport, it is professional and it reduces your business risk. Just as importantly, it makes debt recovery a stress free process for you.

We also implement bespoke credit management processes to suit your business which helps to avoid delayed payments in the future.

Our professional but friendly, relationship building approach, allied with years of experience, knowledge and skill is effective in recovering over 90% of the debt we chase.

Key Services

Business Debt Recovery

Business Debt Recovery

Do you have customers that won’t pay overdue invoices? It’s frustrating, but help is at hand. Find out more about our timely, cost-effective business debt recovery services here.

97.4% success rate

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Company credit control services

Credit Control Services

We provide outsourced credit control to companies who want to maintain a healthy cash flow. We help to ensure you only give credit to clients who can pay you back, and that they do so on time.

Your own virtual credit control team

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In-house credit management training

Credit Management Consultancy

Improve your credit control collection performance whilst maintaining great customer relations. Our 30+ years in the industry helps us deliver effective in-house training and credit management solutions for your business.

Helping you get paid

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Improve cash flow

Improve your cash flow with faster and more consistent payments from your customers.

Reduce business risk

Know whether a customer has the means to pay you and what date you can expect payment.

Save money

Save money, time and stress without needing a dedicated member of staff to chase overdue invoices.

What our customers say

“Brilliant service! Franklin James were quick, professional and extremely helpful. We had our money in full in under 2 weeks. Highly recommended.”

“A massive thank you for reducing our debt and managing our credit control! The team at Franklin James are friendly, professional and genuinely nice people to work with. I highly recommend them!”

"We are very happy with the service we have received to date. You act quickly on any new cases and you keep us updated. It's also useful being able to access the portal. Plus, you have successfully managed to recover all monies where we have failed!"


See more of our 5 star reviews on Trust Pilot