Professional Credit Control & Debt Recovery

Or Call us on 01494 682801


Outsourced Credit Control Service

We are well versed in the practise of ensuring that your customers don't take too long to pay you. Outsourcing your credit control improves cash flow, saves you time, reduces late payments and saves you money.

Business Debt Recovery

If legal action is the only alternative, we have 100% track record in the recovery of bad debt. No win no fee, its timely, cost effective and professional.

Book Keeping & Self Assessment Filing

Book-keeping can be a laborious, time consuming task. For business owners who need more time to spend on obtaining sales and providing customer care, outsourcing bookkeeping is a great way to do that.

More of what we do!

Credit Reporting, Credit Management & Business Support workshops. Full statutory accounts preparation and where relevant, full audits. We can assist with Personal and Corporate Taxation, Payroll, Paye, CIS returns and manage the process of Company Formations.

With over 25 years’ experience in credit control, debt recovery and business governance, we have developed proven strategies that enable us to help you to save time and money. We deliver a proactive and effective reduction of debt, we increase your cash flow and enable you to work on building relationships with current and new customers.

We are able to successfully work within your company values, deliver excellent customer service, whilst also achieving financial stability for your company.

WHAT SOME OF OUR CUSTOMERS SAY

“Sharon at Franklin James has not only helped us to collect on longstanding bad debt, but also provided training and guidance to implement an effective credit control process. Her knowledge and experience wrapped up in a fantastic level of service has been invaluable.” Alan Grice Staircase Co.

“Thanks to the amazing FJCM my son got £7300.00 owing to him by his employers within 7 days. I would definitely recommend FJCM if you are owed money and don’t know what to do. Friendly and caring service 100%” MBM

“Brilliant service. We had some real problem debts and it was becoming a real headache. Franklin James were quick, professional and extremely helpful. We had our money in full in under 2 weeks. Highly recommended.” 100% Recruitment.

“The whole team have been so helpful at Franklin James, I have been super unorganised with my finances this year and I went to Franklin James stressed and overwhelmed. Sharon stepped in and took on my tax return she was quick, very kind and helpful. Thanks everyone” Lucy Fitzgerald

8 Reasons to work with us


  1. Our company moto is “to provide the best customer service you have ever had!” We know how hard you must have worked to build a rapport with your customer and we understand that you want to keep them on board. We want to do that for you too.
  2. We have 25 years’ experience in debt collection, credit control service and credit management, and that’s not collaborated team experience either! This means that we have tested methods and processes that enable our team to effectively manage and collect debt for businesses.
  3. Our debt collection service operates on a “no win, no fee” basis. Meaning it won’t cost you a penny if we can’t recover your debt.
  4. Sharon Stevens, one of our directors has been able to obtain more than £150 million for various Blue Chip and FTSE listed companies, becoming renowned as an expert in the Credit Management and Debt Recovery industry. We are always professional, always polite and always true to our company ethos.
  5. We offer “one off” or a “one time” single debt collection service, even for companies wanting to obtain debts of under £450.
  6. We provide an outsourced credit control service that frees up your time, keeps track of your cash flow and saves you money. This can be done on a monthly retainer contract or “pay as you go.”
  7. There are no hidden charges and no hidden extras. We are always open, honest and transparent about our fees.
  8. If all the above doesn’t satisfy, we guarantee that if your debt must be collected through the court legal system and you lose, we will pay £100 towards your court fees! *subject to terms.